
Miki
Asia’s Leading Expert on
Nonviolent Communication
LEADING WITH EARS
Master Leadership’s Most Overlooked Skill
The Neuroscience of Empathy and Influence
The corporate world is under unprecedented pressure—conflict is rising, teams are disengaging, and top talent is quietly walking out the door. With over 15 years advising CEOs, C-suite executives, and HR leaders across Asia, Miki Amrita reveals how Empathic Listening solves your biggest leadership challenges of disengagement, burnout, low trust, high turnover, and broken communication cultures. Grounded in neuroscience and inspired by Satya Nadella’s transformation of Microsoft, this keynote will help you solve your biggest challenges by equipping your leaders to:
✔ Defuse conflict before it escalates
✔ Build trust through psychological safety
✔ Spark innovation by making every voice count
✔ Retain top talent through meaningful connection
✔ Shift culture without spending an extra dollar
Empathy isn’t soft. It’s applied neuroscience used to solve hard business problems.
SINGAPORE’S COMPASSIONATE
SPEAKER
THE MICROSOFT TRANSFORMATION
When Satya Nadella became CEO of Microsoft, his first move wasn’t to launch a new strategy. It was to hand his leadership team a book on Nonviolent Communication.
Employee engagement rose
86%
Retention rate held steady
76%
Valuation soared from $300B
$3.3T
Join the wave of leaders
transforming culture one conversation at a time
microsoft
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airbnb
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patagonia
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salesforce
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zappos
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microsoft - airbnb - patagonia - google - salesforce - zappos -
THE FOUR LEVELS OF LISTENING
FROM CONFLICT TO CONNECTION
Miki introduces a clear, brain-based framework to shift teams from defensiveness to connection:
Jackal Ears Out
Blame and criticism toward others
Jackal Ears In
Harsh inner voice, self-blame, guilt
Giraffe Ears Out
Empathy for others’ feelings and unmet needs
Giraffe Ears In
Self-empathy and emotional regulation under pressure
Practical Outcome:
This simple framework helps leaders de-escalate tension, stay emotionally regulated, and foster deeper trust—even in the most difficult conversations.
EMPATHIC LISTENING SOLVES YOUR BIGGEST CHALLENGES
✔ Defuse conflict before it escalates into dysfunction
✔ Build trust by creating psychological safety
✔ Spark innovation by making every voice count
✔ Retain top talent through deeper emotional connection
✔ Shift a toxic work culture without spending an extra dollar
WHAT SETS MIKI AMRITA APART?
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Miki integrates cutting-edge insights from neuroscience, emotional intelligence, and communication psychology. Her talks bridge the gap between science and practice, delivering evidence-based strategies that leaders can apply immediately to build trust, reduce conflict, and drive performance.
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As Singapore’s only CNVC-certified Nonviolent Communication trainer, Miki has spent over 15 years equipping CEOs and HR leaders with the most overlooked leadership skill: listening that transforms culture. She is a trailblazer in empathy-driven leadership across Asia.
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Born in Japan and based in Singapore, Miki brings rare cross-cultural fluency to her work. Her unique ability to bridge Eastern and Western communication norms makes her especially effective with diverse leadership teams across Asia and beyond.
Book Miki
Ready to transform your organization with Miki Amrita’s expertise? Contact Miki today to book her for your next corporate event, workshop, or training program.
Email: [email protected]
WhatsApp: +65 9821 3747
Website: www.nvc.sg
LinkedIn: linkedin.com/in/miki-amrita