Your Privacy & Trust In Us Matters

Effective Date: May 25th 2025

Your Trust Matters Deeply to Us

We hold your personal information, including your email address, with great care. We want to be transparent about how it’s used, and to honour the trust you place in us.

We do not sell, rent, or trade your data to anyone. Ever.

Privacy with Integrity and Care

We value your trust and your willingness to share your personal information with us. This Privacy Policy is our way of being transparent with you. We want to share how we receive, use, and protect what you choose to offer when engaging with our website and services.

1. Who We Are

We are a team dedicated to nurturing compassionate human connection through the practice of Nonviolent Communication (NVC). Our website is hosted on Squarespace, which provides the secure infrastructure for content delivery and form submission.

2. Information We Receive

When you reach out via our website, you may choose to share:

  • Your full name

  • Your email address

  • Your phone number

  • Your birth date

  • Anything shared in a message

Other than payment collection systems, we will not use, request, or store your sensitive data and identifiers such as government-issued IDs, credit card information, physical addresses, or precise location data.

3. Why We Request Information

The purpose of receiving your details is to support clarity, continuity, and connection in our communication with you. Specifically, we may use your information to:

  • Respond to your requests or questions

  • Confirm your participation in training sessions

  • Inform you of relevant updates (e.g., timing or venue changes)

  • Share future learning opportunities, if you’ve requested to hearing from us

  • Payment collection

We do not use your information for advertising, profiling, or unsolicited outreach.

4. How We Safeguard Your Data

Your data is held within encrypted systems, both in transit and at rest. Only members of our team who need access to respond to your request will view your data.

We do not extract, store, or share your data outside of the few strictly necessary systems used to complete a conversation or service you’ve requested. For example: emailing or calling you in response to a message.

5. Working with Trusted Services

To run our website and respond to you effectively, we may rely on:

  • Squarespace – to host our site and process form submissions

  • Email Providers (e.g., Gmail) – to reply to your emails

  • Optional Scheduling or CRM tools – if needed to organise appointments or correspondence

These tools are used solely to support our connection with you. They are not permitted to use your data for their own benefit.

6. Your Choices and Rights

Depending on your location, you may have the right to:

  • View the personal data we’ve received from you

  • Request corrections or deletion

  • Withdraw your consent at any time

  • Share concerns with a data protection authority, if applicable

To make any of these requests, simply reach out to us at [email protected]. We’ll respond with care and clarity.

7. How Long We Keep Your Information

We keep your data only as long as it’s needed to support your request or our working relationship. If at any point you wish for us to delete it, just let us know.

8. Reach Out to Us

Questions, clarifications, or requests? You’re warmly welcome to contact us: [email protected]

9. If This Policy Changes

We may occasionally revise this policy. When we do, we’ll update the date at the top. Any changes will reflect our ongoing intention to meet your needs with honesty, clarity, and care.